Privacy Policy

At Fortivex, we recognize the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you interact with our cybersecurity training platform. We are committed to maintaining transparency about our data practices and ensuring compliance with applicable data protection regulations.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you have questions or concerns about our data practices, please contact us using the information provided above.

Information We Collect

Information You Provide Directly

When you interact with our website or enroll in our courses, you may provide personal information including:

Name, email address, and phone number when submitting contact forms

Professional background and training interests during enrollment inquiries

Communications preferences and feedback about our services

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

IP address, browser type, operating system, and device information

Pages visited, time spent on pages, and navigation patterns

Referral sources and search terms used to find our website

Cookie data as described in our Cookie Policy

Legal Basis for Processing

We process personal data based on consent for marketing communications, contractual necessity for service delivery, legitimate interests in improving our offerings, and legal obligations under applicable data protection laws. You may withdraw consent or object to processing at any time by contacting us.

How We Use Your Information

Service Delivery and Communication

We use your personal information to:

Respond to inquiries about our cybersecurity training programs

Process enrollment applications and course registrations

Send course-related notifications and educational materials

Provide customer support and address technical issues

Website Improvement and Analytics

We analyze usage patterns to understand how visitors interact with our platform, identify areas for improvement, optimize course content presentation, and enhance overall user experience. This analysis helps us maintain high standards in our cybersecurity education offerings.

Marketing and Communications

With your consent, we may use your contact information to send information about upcoming courses, industry insights related to cybersecurity, updates to our training programs, and special offerings for returning participants. You can opt out of marketing communications at any time.

Data Protection Measures

Security Safeguards

We implement industry-standard security measures to protect your personal information:

Encryption of data during transmission using secure protocols

Regular security assessments and vulnerability testing

Access controls limiting who can view personal information

Regular staff training on data protection best practices

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it according to established data retention schedules.

Breach Notification

In the event of a data breach that affects your personal information, we will notify affected individuals and relevant authorities as required by applicable data protection laws. We maintain incident response procedures to address security incidents promptly and effectively.

Information Sharing and Third Parties

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist in website operations, analytics, and communications (under strict confidentiality agreements)

When required by law or to respond to legal processes

To protect our rights, property, or safety, or that of our users or others

In connection with a business transaction such as a merger or acquisition (with appropriate data protection safeguards)

Your Privacy Rights

You have several rights regarding your personal information:

Right to Access

You can request copies of the personal information we hold about you and details about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal information.

Right to Erasure

You can request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You can request your personal information in a structured, commonly used format for transfer to another service provider.

Right to Object

You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within the timeframes required by applicable data protection laws.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features

Disable cookies through your browser settings (see our Cookie Policy for more details)

Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection requirements.

Children's Privacy

Our services are intended for professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page and may provide additional notice through our website or email communications. We encourage you to review this policy regularly to stay informed about how we protect your information.